General Terms and Conditions for Continuing Education Programmes at the University of Innsbruck

in particular Payment and Cancellation Conditions

 

1. Scope of validity

These General Terms & Conditions apply to all continuing education programmes at the University of Innsbruck.

2. Registration

Registration for continuing education programmes at the University of Innsbruck takes place in writing or online within the registration period and is binding. The number of places is limited. Registrations are ranked according to the date of receipt - after checking the registration requirements in accordance with the curriculum. After successful registration, interested parties will immediately receive a confirmation of registration by e-mail.

The decision on the admission of applicants is made by the scientific management of the university programme. Persons who have been admitted to the continuing education programme and have paid the course fee will be admitted to the University of Innsbruck as non-degree students (“ao. Studierende”) by the Rectorate. Enrolment is carried out independently by the applicants at the Admission Department.

All Continuing Education Programmes have minimum number of non-degree students. Only if this number of students is met, the Continuing Education Programmes take place (see no. 5).

3. Tuition fee and terms of payment

The course fee is shown separately for each Continuing Education Programme. Payment is made on a semester basis. For Continuing Education Programmes that stretch over several semesters, payment is made in instalments. The first instalment of the course fee must be paid within seven days of receipt of the payment request to the specified account of the Coordination Office for Continuing University Education. All further instalments must also always be paid seven days after receipt of the request for payment. Any additional services are shown in the respective description of the continuing university programmes. The course fees are exempt from VAT.

4. Cancellation conditions

In the event of hindrance or withdrawal, a written or online cancellation is required. Cancellation free of charge is possible up to six weeks before the start of the continuing education programme. If the cancellation is made at a later date, a cancellation fee of 25% of the first instalment will be charged up to four weeks before the start of the course. The first instalment will be charged up to two weeks before the start of the continuing education programme. After this date and in the event of non-appearance at the start of the course, the full course fee will be charged.

With regard to these cancellation conditions, it should be noted that in the event of cancellation up to two weeks before the start of the course, it may still be possible to admit suitable (replacement) students to the continuing education programme. This is associated with increased administrative effort and costs without guaranteeing that the required places on the university continuing education programme are filled. In the event of cancellation later than 14 days before the start of the course and thereafter, the University of Innsbruck will not be able to dispose of the costs incurred for the university course, so that the entire programme fee must be claimed. It is also noted that non-participation in the university continuing education programme does not result in any cost savings for the University of Innsbruck. Substitute students will be accepted without additional costs if they fulfil the enrolment requirements.

5. Cancellation of university continuing education programmes / courses /
absence of individual lecturers / exclusion

The university reserves the right to cancel individual university continuing education programmes if the required minimum number of non-degree students is not reached or if legal or official regulations do not allow the continuing education programme to take place. In this case, the full amount of the course fee already paid will be refunded immediately. Any cancellation fee paid will also be refunded in the event of cancellation.

No refund or waiver of the course fee will be made to non-degree students who discontinue the university continuing education programme prematurely for reasons within their own sphere. The same applies to non-degree students who are excluded from a programme due to non-compliance with essential regulations (e.g. serious or repeated violations of the house rules or good academic practice). Likewise, no refund of parts of the programme fee will be made if a lecturer is replaced. Refunds of parts of the programme fee are also excluded if these are minor changes (e.g. change of date or location, partial switch to virtual lectures) that are objectively justified, or if non-degree students are unable to participate in the university course for reasons within their own sphere. In the event of postponements during the current semester, no compensation can be paid for expenses incurred (e.g. travel expenses, parking fees, costs for lost time)  if these are not due to intent or gross negligence on the part of the University of Innsbruck or the lecturer.

6. Certificate or notification with certificate

Graduates of a continuing education programme receive a certificate or a notification with a certificate.

7. Data privacy

By registering for a University of Innsbruck continuing education programme, future non-degree students accept the generally applicable version of the University of Innsbruck's data protection declaration https://www.uibk.ac.at/datenschutz/.

8. Liability

In the event of theft, loss or damage to items brought to the university continuing education programme, in particular valuables, the University of Innsbruck accepts no liability unless it is guilty of gross negligence. The current version of the House and User Rules of the University of Innsbruck applies http://www.uibk.ac.at/gebaeude-technik/parkplatzbewirtschaftung_2009/090216-haus-benuetzungsordnung-parkordnung.pdf.

Repeated or serious violations of the house and usage rules or other safety regulations of the University of Innsbruck that justify a ban from the premises will result in exclusion from further participation in the university continuing education programme; in such cases, the programme fee will not be refunded, not even on a pro rata basis.

 

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