Microsoft 365 (Formerly Office 365)

Please note that the University of Innsbruck does not currently offer Microsoft Teams and does not make it available to university members.

Microsoft 365 for employees of the University of Innsbruck

The University of Innsbruck provides employees with a free installation of Microsoft 365  on their private devices.

This does not include online services such as Microsoft OneDrive, Microsoft Teams, etc., but only the Microsoft 365 Office programs (Word, Excel, etc.).

Please note that the ZID only issues access authorizations for employees, but cannot provide any direct support beyond this. The license for free use is valid for the duration of your employment at the University of Innsbruck.


Activation and installation of Microsoft 365

To be able to use the Microsoft 365 programs on your private device, you must activate Microsoft 365 for your university account before you can carry out the installation. Below you will find the instructions for activation and installation.

Activation of Microsoft 365 in the Account Service

If you want to use this service, activate Microsoft 365 for your account:

  1. Open https://accounts.uibk.ac.at and click on Login.
  2. Login with your username and password.
  3. Under Optionale Services, click on
  4. Click Opt in to activate the service.

Registration and installation

  1. Open https://cloud.microsoft.
  2. Use as username username@lfu.at and click Login. You will be redirected to the university login page.
  3. Enter your university usernameand password and click on Login.
  4. Carry out two-factor authentication. You are now on the Microsoft 365 landing page.
  5. Click Install and more, and in the drop-down menu, click Install Microsoft 365 apps. You will be redirected to the download page.
  6. Click on Install Office to download the installation file.
  7. Open the file Office.Setup.exe and follow the instructions. Please note that the installation may take some time.
  8. Microsoft 365 is installed on your device as soon as the download is complete.
  9. As soon as you open a Microsoft 365 program, you will be asked to log in again.
  10. Click on Sign in or create an account and enter your username username@lfu.at. You will be redirected to the university login page.
  11. Login with your username and password.
  12. Carry out two-factor authentication
  13. You can now use the Microsoft 365 programs on your device.

Microsoft Web-Apps

You have online access to Microsoft 365 programs without having to install them on your device. The following describes how you can use the programs online:

  1. Open https://cloud.microsoft.
  2. Use as username username@lfu.at and click Login. You will be redirected to the university login page.
  3. Login with your username and password.
  4. Carry out two-factor authentication. You are now on the Microsoft 365 landing page.
  5. Click on Apps in the left-hand menu bar.
  6. Select the Microsoft 365 program you want to work with online.

Mobile applications

To access the mobile applications, please install them from the Apple Store, Google Play or the Microsoft Store. When accessing the application, enter your e-mail address and you will be redirected to the university's login page.

Microsoft 365 students of the University of Innsbruck

Please note that the University of Innsbruck does not currently offer Microsoft Teams and does not make it available to university members.

The University of Innsbruck offers students free access to Microsoft 365. You can use the following Microsoft 365 services for the duration of your studies:

  • Microsoft Web-Apps
    Webbased Microsoft Applications
  • Microsoft 365 for PC and Mac
    Microsoft programs installed locally on the PC or Mac
  • Mobile Microsoft applications
    Microsoft-Applications for Android, iOS and Windows Phone
  • OneDrive
    Data storage and synchronization service

Please note that the ZID only issues access authorizations for students and cannot provide any further direct support (in particular for individual products and their functionality).

Installation of Microsoft 365

You can install Microsoft 365 on your personal device to use the programs online. The following describes how you can install Microsoft 365:

  1. Open https://cloud.microsoft.
  2. Use as username username@lfu.at and click Login. You will be redirected to the university login page.
  3. Login with your username and password.
  4. Carry out two-factor authentication. You are now on the Microsoft 365 landing page.
  5. Click Install and more, and in the drop-down menu, click Install Microsoft 365 apps. You will be redirected to the download page.
  6. Click on Install Office to download the installation file.
  7. Open the file Office.Setup.exe and follow the instructions. Please note that the installation may take some time.
  8. Microsoft 365 is installed on your device as soon as the download is complete.
  9. As soon as you open a Microsoft 365 program, you will be asked to log in again.
  10. Click on Sign in or create an account and enter your username username@lfu.at. You will be redirected to the university login page.
  11. Login with your username and password.
  12. Carry out two-factor authentication
  13. You can now use the Microsoft 365 programs on your device.

Microsoft Web-Apps

You have online access to Microsoft 365 programs without having to install them on your device. The following describes how you can use the programs online:

  1. Open https://cloud.microsoft.
  2. Use as username username@lfu.at and click Login. You will be redirected to the university login page.
  3. Login with your username and password.
  4. Carry out two-factor authentication. You are now on the Microsoft 365 landing page.
  5. Click on Apps in the left-hand menu bar.
  6. Select the Microsoft 365 program you want to work with online.


Mobile applications

To access the mobile applications, please install them from the Apple Store, Google Play or the Microsoft Store. When accessing the application, enter your e-mail address and you will be redirected to the university's login page.

FAQs

Which offers are affected?

  • Microsoft 365 Apps (Office-Download for Students)
  • Microsoft 365 Apps (Office 365) at home for employees
  • OneDrive for students
  • Individual special applications (Power BI, Minecraft Education, Teams, …)

Why can't I log in with the new login name yet?

The changeover has probably not yet been completed: In this case, use the previous login name (vorname.nachname@uibk.ac.at or vorname.nachname@student.uibk.ac.at). The changeover is an ongoing process. Try using the new login name at a later date.

As a student, do I still have to use @student in my login name?

No, the login name has the standardized format username@lfu.at for both students and employees.

Why do I have to use @lfu.at instead of @uibk.ac.at during the transition period?

This measure is only necessary until the complete changeover in summer 2025 in order to support the changeover process. The uibk.ac.at domain will thus be detached from the old client and made available for the new client.

Do I need to adjust my Outlook or other mail accounts?

No, your e-mail address will remain the same and no changes need to be made in Outlook or other e-mail programs.

What happens to my data on OneDrive?

Your data will be available in the OneDrive service as usual until May 31, 2025. However, this can no longer be guaranteed from June 1. Back up the data stored in it yourself, as the ZID does not support the OneDrive service.

Will the OneDrive service still be available from summer 2025?

Yes, but the conditions still need to be worked out. Microsoft has severely restricted the storage capacity offered to educational institutions in its current form.

Why is the OneDrive data not being transferred from the ZID to the new client?

Like stated in Microsoft Office 365 – Universität Innsbruck OneDrive was not an official service of the ZID. The ZID only issued access authorizations and was unable to provide any further direct support (in particular for individual products and their functionality). For this reason, data backups must also be carried out by the users themselves.

Where can I move my previously saved data?

Export your files from OneDrive and save them locally on your computer, on an external hard disk/SSD or in another cloud with sufficient storage capacity.

Why does the OneDrive link in the Teams app no longer work?

After a UPN change, accessing the OneDrive app in Microsoft Teams can lead to an error: 404 file not found. The following workaround is available:

  1. Create a Chatroom with another user.

  2. In the message field, select Actions and apps > Attach file > Upload from this device.

  3. Select a file and click on Open. It is not necessary to send the file.

  4. The OneDrive link should now work again.

More information can be found here https://learn.microsoft.com/de-de/sharepoint/upn-changes.

Please contact ZID-Service Desk if you should encounter problems with this.

Does the change mean that I can no longer use Word, Excel or PowerPoint?

You can continue to use the Microsoft programs installed locally on your end device as usual. Please do not use Onedrive as a storage location.


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